1. About Sorted For You

Sorted For You is an online retail store offering practical, useful and entertaining products to customers in South Africa.

By using this website or placing an order, you agree to these terms and conditions, together with any other policies displayed on our website.

2. Products & Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and specifications displayed on the website are accurate and up to date.

Product colours and appearance may vary slightly depending on your screen, lighting and photography.

We reserve the right to correct genuine errors in product information or pricing and to update product information when necessary.

3. Prices

All prices displayed on the website are in South African Rand (ZAR), unless otherwise stated.

Prices may change from time to time. A price change will not affect an order that has already been successfully accepted and paid for, except where applicable law provides otherwise.

4. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order is subject to successful payment, product availability and our ability to fulfil the order.

If we are unable to fulfil an order, we will contact the customer and arrange an appropriate solution, including a refund where applicable.

5. Payment

Payment must be successfully completed before an order can be processed for delivery, unless another arrangement has been expressly agreed with us.

We do not store complete payment card details on our website. Payments may be processed through third-party payment providers.

6. Shipping & Delivery

Delivery is primarily available within South Africa.

Many products may qualify for free delivery. Where a delivery charge applies, the applicable charge may depend on factors including product size, weight, destination and courier availability.

For more information, please see our Shipping & Delivery page.

7. Returns, Refunds & Defective Products

Nothing in these terms is intended to limit or exclude any consumer rights that cannot legally be excluded.

If a product is defective, damaged, incorrect or otherwise does not comply with applicable consumer protection requirements, please contact us as soon as reasonably possible.

Returns and refunds are handled in accordance with applicable South African consumer protection legislation and our Returns & Refunds policy.

8. Website Use

You agree to use this website lawfully and not to misuse, interfere with or attempt to gain unauthorised access to the website or its systems.

9. Intellectual Property

Unless otherwise stated, content on this website, including branding, text, graphics and original website material, belongs to or is used by Sorted For You and may not be reproduced or used commercially without permission.

10. Changes to These Terms

We may update these terms from time to time to reflect changes to our business, products, website or applicable requirements.

The latest version will be published on this page.

11. Contact

If you have a question about these terms, an order or a product, please contact Sorted For You through our Contact Us page or WhatsApp.