How delivery works

Sorted For You works with fulfilment and courier partners to get your order from our suppliers to you.

Many of our products qualify for free delivery. Delivery charges, where applicable, depend on the product, parcel size, weight, destination and available courier service.

Our order timeline

Because some products are fulfilled through our supplier network, orders are processed in weekly fulfilment runs.

Is delivery free?

Many of our products include free delivery.

However, we stock products in different sizes and weights, so delivery arrangements can vary from one product to another.

Larger, heavier or unusually shaped products may require a different delivery service or an additional delivery charge. Remote and rural destinations may also have different courier charges.

Where do we deliver?

We primarily deliver to addresses throughout South Africa.

Delivery availability depends on the product and courier service available for your area.

Remote, rural, farm and outlying areas may take longer to reach and may incur additional courier charges.

Please check your delivery details

Please make sure your name, mobile number and delivery address are correct when placing your order.

If a courier cannot complete delivery because the address or contact details supplied are incorrect or incomplete, additional delivery arrangements or charges may apply.

Can delivery take longer?

Occasionally, yes.

Delivery times can be affected by courier delays, public holidays, weekends, remote-area deliveries, high order volumes, stock availability or circumstances outside our control.

If there is a significant delay with your order, we will assist you with an update where possible.

Will I receive tracking?

Where tracking is available for the delivery service used for your order, tracking information will be provided once your parcel has been handed over to the courier.